Faye fractional chief AI officer: leadership beside an integration business

Contents

1. What Faye's fractional CAIO does
2. Published evidence
3. Strengths and limits
4. Pricing
5. Questions to ask Faye
6. Sources

Type	Software strategy and integration firm
Headquarters	Calabasas, California, US
Pricing	Not published
Website	fayedigital.com

Faye is a software strategy, deployment and integration firm based in Calabasas, California, that works with platforms such as Salesforce, Zendesk, HubSpot and Intercom's Fin. It launched fractional chief AI officer services on 17 March 2026⁠1Faye launches Fractional Chief AI Officer services to provide strategic AI leadership for mid-market organizationsFaye · 17 Mar 2026.

Best for: Mid-market companies whose AI priorities sit in sales, marketing and support, and that run CRM and customer-service platforms Faye already implements.

Not the right fit for: Buyers that want a published time commitment, price or 90-day structure.

What Faye's fractional CAIO does

Faye's launch release describes its fractional CAIOs as an extension of the client's executive team, focused on four areas: a strategic roadmap that prioritises high-value use cases; data governance and risk management, including frameworks for responsible adoption and compliance; alignment of AI projects across sales, marketing and support; and change management that presents AI as a tool to support employees rather than replace them⁠1Faye launches Fractional Chief AI Officer services to provide strategic AI leadership for mid-market organizationsFaye · 17 Mar 2026.

The release contrasts the role with tactical consultants who focus on one-off automations, saying Faye's fractional CAIOs own the long-term vision and hold teams accountable for measurable outcomes. The service sits within Faye's wider AI offering, which includes an agent portal for managing AI agents and AI workshops.

Published evidence

• 8020 Consulting (client statement). Erin Youel, Head of People & Talent at 8020 Consulting, is quoted in Faye’s launch release saying its fractional CAIO helped the firm work through data privacy and integration. No measured result is given.⁠1Faye launches Fractional Chief AI Officer services to provide strategic AI leadership for mid-market organizationsFaye · 17 Mar 2026

Strengths and limits

Strengths

• Frames the role as owning the long-term vision and holding teams accountable for outcomes, not one-off automations.
• Sits beside an implementation business in CRM, customer experience and integrations, plus an agent portal and AI workshops.
• Publishes a named client statement from 8020 Consulting.

Limits

• No time commitment or pricing published.
• A new service, launched in March 2026.
• The described focus is mainly sales, marketing and support.

Choose another option if: Your AI priorities sit in finance, operations or production, or you want a published day count before you engage.

Pricing

Not published.

Questions to ask Faye

• How many days a month does a fractional CAIO spend with each client?
• Which priorities outside sales, marketing and support has the service covered so far?
• How do you keep the CAIO's vendor advice independent of the platforms Faye implements?
• What is the fee structure, and is implementation priced separately?

See how Faye compares with the other providers in the main guide.

Sources

1. Faye launches Fractional Chief AI Officer services to provide strategic AI leadership for mid-market organizations. Faye, 17 Mar 2026. Accessed 8 Nov 2026.

Further reading

• Buyer's guide · Updated quarterlyThe best fractional chief AI officer services in 2026An analysis of seven providers that sell part-time AI leadership to established companies, compared on seven published criteria, with the evidence behind each and the established path through the first year.
• Guide · The roleWhat a fractional chief AI officer does, and what the role is notA fractional CAIO is a part-time executive, not a project. Here is what the job covers, drawn from how providers and US federal guidance define it, and how to tell whether your company needs one.
• Guide · CostWhat a fractional chief AI officer costs, compared with a full-time hireNone of the providers we reviewed publishes a fee for the leadership role. These are the best sourced benchmarks available, a worked comparison with a full-time hire and the costs that sit outside the retainer.